While OEM customers are growing their demand for connected features and data collection, it is important that the OEMs themselves are collecting data as well to improve support, refine their products, and understand how their products are used. If your product strategy is only giving customers the ability to monitor operations, then you are missing what is ultimately the most important part of a data strategy in the long term.
While you want to make sure you can collect and own data on your machines, customers need to know their data is protected as well. Machine data collected for support and performance should protect the identity of customers. Any data used for public reports should go through a process known as “depersonalization.” Otherwise, you are putting yourself at risk for exposing operational customer data.
As you vet solutions to add data and Industrial IoT (Internet-of-Things) functionality to your machines, there are some important questions you should be asking:
The DATTUS platform is built with the goal in mind of empowering organizations to not only collect but OWN their data. We offer both a cloud-based data service, but also the ability for all data collection to be in-house and under your control. We also have a multi-layered security infrastructure. DATTUS is your partner to plan and implement a data and Industrial IOT strategy where you own the data.
OEMs and machine users are off to the races to connect and collect data from their operations. If you are part of planning and implementing your organization’s data strategy, then there is a critical question you need to ask: Who owns your data? In a rush to get ahead, too many organizations are buying into solutions that help collect data, but may not only be collecting that data for you.