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Machine OEM Growth and Customer Engagement

Problem

The travel flanges wear as they run along the guide rails on top of the cranes. It is difficult to visually inspect, so breakdowns are unexpected and disruptive.

Solution

Current flow to the main motors in the cranes are monitored through the DATTUS platform, collecting usage and performance data continually.

Value for OEM

Data gave the OEM a better understanding of the product performance in the field, this provided improved usage direction to the customer and improved safety by eliminating surprise breakdowns.

Value for Customer

Customer was able to create a custom maintenance schedule by evaluating usage patterns.